Transit time of your order depends on the location of the final destination. It will usually take 1-3 business days for your order to be processed at our warehouse before it is shipped to your address with times varying based on where you live. Please note that the only exception is our custom mattress, which can take 2-3 weeks to be processed as they are made to order. Estimated shipping times by region are listed below. Once your order is processed you will receive an email with your tracking number. Please note that outstanding issues may cause an increase in shipping wait times.
ON: 2-3 business days
MB, QC: 2-4 business days
BC: 5-6 business days
AB, SK, NB, PEI: 4-6 business days
NS, NL: 5-6 business days
YT, NT, NU: 7-9 business days
Here, on our website, we accept Visa, MasterCard, American Express and financing through PayBright. If you purchase something in our stores, we’ll accept Visa, MasterCard, American Express and debit too! You can also finance your purchase, both online and in our stores.
Q. How do I get ready for my delivery of my mattress or bed?
If your mattress arrives damaged, please Contact Us within 48 hours of your delivery, and we'll be happy to assist you.
Q. Is it normal that my new mattress smells?
The corner guards are there to protect the bed if it gets bumped around during delivery. Once the bed is safely in your home, there is no need for the corner guards – though they could be useful if you’re stumbling around your bedroom in the dark.
Q. Don't see your question here?
Then please feel free to Contact Us, and we can find a way to help!